Refund & Cancellation Policy
At Ecodent, we strive to provide a straightforward and transparent shopping experience, and we understand that circumstances may arise that require changes to your order. Please review our Refund & Cancellation Policy for a clear understanding of our procedures:
Cancellation Policy:
Customers have the flexibility to cancel their orders, with certain conditions:
- Orders can be cancelled before the dispatch of the materials.
- Once an order is dispatched, it is not eligible for cancellation.
- To initiate a cancellation, customers can contact us via email at enterprisesfp@gmail.com or by calling us at +91-70117 45345
Refund Policy:
We understand that situations may arise where a refund is necessary. Our refund policy is as follows:
- If a customer cancels their order before dispatch, the refund process will be initiated promptly.
- Refunds will be processed within 7-10 business working days from the date of cancellation.
- If there are any bank or deduction charges after cancelling an order, those will be subtracted from the refunded amount, and the remaining balance will be refunded to the client.
- Once materials are dispatched, no cancellations are possible, and the refund policy no longer applies.
Contact Information:
For any cancellation requests or inquiries, please reach out to us at:
- Email: enterprisesfp@gmail.com
- Phone: +91-70117 45345
We are committed to addressing your concerns promptly and ensuring a smooth resolution. If you have any questions or need further assistance, feel free to contact us using the provided information. Thank you for choosing Ecodent.