Refund & Cancellation Policy

At Ecodent, we strive to provide a straightforward and transparent shopping experience, and we understand that circumstances may arise that require changes to your order. Please review our Refund & Cancellation Policy for a clear understanding of our procedures:

Cancellation Policy:

Customers have the flexibility to cancel their orders, with certain conditions:

  1. Orders can be cancelled before the dispatch of the materials.
  2. Once an order is dispatched, it is not eligible for cancellation.
  3. To initiate a cancellation, customers can contact us via email at enterprisesfp@gmail.com or by calling us at +91-70117 45345

Refund Policy:

We understand that situations may arise where a refund is necessary. Our refund policy is as follows:

  1. If a customer cancels their order before dispatch, the refund process will be initiated promptly.
  2. Refunds will be processed within 7-10 business working days from the date of cancellation.
  3. If there are any bank or deduction charges after cancelling an order, those will be subtracted from the refunded amount, and the remaining balance will be refunded to the client.
  4. Once materials are dispatched, no cancellations are possible, and the refund policy no longer applies.

Contact Information:

For any cancellation requests or inquiries, please reach out to us at:

  1. Email: enterprisesfp@gmail.com
  2. Phone: +91-70117 45345

We are committed to addressing your concerns promptly and ensuring a smooth resolution. If you have any questions or need further assistance, feel free to contact us using the provided information. Thank you for choosing Ecodent.